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Pulse Health

A clinician dashboard that respects their time

Client
Pulse Health
Industry
Healthcare
Year
2024
Services
Discovery, UX design, Design system, Marketing site
Pulse Health project

The challenge

Nurses spent the first hour of every shift triaging alerts across four screens. Most alerts didn't need action.

Our approach

We shadowed clinicians in three clinics, then designed a single triage view that groups alerts by urgency and patient, with one-click escalation.

Team: Daniel Costa, Miguel Santos, Ana Ribeiro

Results

time spent triaging
−52%
time spent triaging
clinics onboarded
400
clinics onboarded
nurse satisfaction
98%
nurse satisfaction