All work
Pulse Health
A clinician dashboard that respects their time
- Client
- Pulse Health
- Industry
- Healthcare
- Year
- 2024
- Services
- Discovery, UX design, Design system, Marketing site
The challenge
Nurses spent the first hour of every shift triaging alerts across four screens. Most alerts didn't need action.
Our approach
We shadowed clinicians in three clinics, then designed a single triage view that groups alerts by urgency and patient, with one-click escalation.
Team: Daniel Costa, Miguel Santos, Ana Ribeiro
Results
- time spent triaging
- −52%
- time spent triaging
- clinics onboarded
- 400
- clinics onboarded
- nurse satisfaction
- 98%
- nurse satisfaction